Whether your business model is dependent upon page views or digital subscriptions, it’s critical that you build relationships with your readers and own your audience. Algorithm changes on search and social platforms, combined with a flood of AI-generated content, means news companies must focus more heavily on engaging with their audiences to build brand affinity and loyalty.
How do our newsrooms do that? In this INMA Newsroom Transformation Master Class, we’ll explore strategies for cultivating more direct traffic. Themes include identifying the right loyalty metrics, focusing on exclusive content, introducing newsletters and other new products, and creating a robust direct traffic strategy.
Hear from some of the most experienced and innovative news leaders in the world as they share what has worked for them and how others can approach this challenge. In three modules, you’ll become an expert in audience-building and come away with ideas and tools you can apply tomorrow to the challenges you face today.
Join some of the most experienced and innovative working journalists and news leaders in the world as they share what we still need to do to accelerate newsroom transformation and face multiple challenges.
In three modules, you’ll get a mini-MBA in newsroom management and come away with ideas and tools you can apply tomorrow to the challenges you face today.
Hayley Arader
Executive Director, Data & Insights, Newsroom, Audience & Storytelling
The New York Times, United States
Paul Berry
Senior Editor, News Analytics & Insights
McClatchy
Esra Dogramaci
Digital Leader, Trainer, and Consultant
Tess Jeffers
Director of Newsroom Data and AI
The Wall Street Journal
Kristin Kornberg
Head of Insight and Content Development
Aftenposten
Eduardo Lindenberg de Azevedo
Director of Innovation
Rede Gazeta
Keith Lynch
Editor in Chief
Stuff Digital
Patty Michalski
SVP Content Strategy and Innovation
Hearst
Janice Pereira
Head of Editorial Data
The Times and The Sunday Times
Jens Pettersson
Head of Editorial Development
NTM
More open and purposeful conversations about data
Greater focus on quality reads and reading time
Strategic use of AI and automation
Refinements in scorecards and dashboards
Deeper understanding of audience engagement
Anyone who works in a newsroom or partners with their newsroom on audience, growth, and business strategies
Pageviews no longer tell the whole story. Leading newsrooms are shifting toward value-based and loyalty-driven metrics that better capture engagement, impact, and reader needs. This module explores how to identify the right measures of success and how focusing on quality over volume can lead to stronger audience relationships and sustainability.
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To build a loyal audience and attract new readers, our journalism must be relevant and essential. That requires a laser-focus on readers, who we can better understand through data and a modern user needs framework. This module will dig into the metrics that matter and how successful newsrooms are responsive to their audiences.
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Reorganisation can play a significant role in newsroom transformation, and it’s something leadership should be looking at continuously. Training is another critical component of that work to ensure your journalists are keeping pace with change. In this module, we look at different organisational case studies and best practices.
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Your registration includes the live presentation, the video recordings of the presentations, and the speaker’s presentation if they are willing to share.
Each module will be approximately 2.5 hours in duration. Each module will be held from 10:00 a.m. to 12:30 p.m. New York time (2:00 p.m.-4:30 p.m. GMT). Conducted in the Zoom ecosystem, you will have an opportunity to ask questions of all presenters.